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What All Marketers Can Learn from Famous Guerrilla Marketing Campaigns

As marketers, we can learn and borrow elements from successful guerrilla marketing campaigns and apply them to our digital strategies.

If you’re a marketing nerd like me, chances are you’re also fascinated by creative guerrilla marketing campaigns. These campaigns stand out and are more memorable compared to a lot of the similar types of advertisements we all see on a daily basis.

The term “guerrilla marketing” was coined by Jay Conrad Levinson in 1984 and is a type of marketing that takes the consumer by surprise and gets them to pay attention.

Most guerrilla marketing campaigns are very expensive. However, you don’t need a multimillion-dollar advertising budget to learn valuable lessons from guerrilla marketing campaigns and apply them to your marketing strategy.

 

Below are five things all marketers can learn from guerrilla marketing campaigns.

 

1. Reach Your Audience at the Right Place

Guerrilla marketing campaigns are often popular in large cities or on billboards bordering highways in order to gain maximum visibility. For example, New York City is a common location for these types of campaigns because of the high traffic on the streets. For example, a campaign such as the Mr. Clean one pictured below would not be as successful if it were placed on a crosswalk in a more rural area.

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For all other types of marketing campaigns, it’s important to understand your target market and identify the best ways to reach them on different platforms.

 

2. Be Disruptive

Sometimes the best way to capture the attention of consumers is to get right in their way so they can’t ignore you. This is certainly the approach that Red Bull took when they set up a pit stop in the middle of Times Square. Who wouldn’t notice this while walking down the street? This was a successful campaign in creating attention and generating brand awareness.

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As marketers, we can borrow the idea of creative disruption to force us to think outside the box and create strategies that are different from the norm.

 

3. Make it Intriguing

In order for a guerrilla marketing campaign to be successful, it must be stimulating, interesting, and relate to the product or brand. For example, the Bic billboard attracts attention and also clearly communicates how the product works.

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4. Stand Out

The one thing that all guerrilla marketing campaigns have in common is that they aim to stand out. Aside from one-off campaigns, some brands have continuous guerrilla marketing aspects. For example, we all know the Oscar Mayer Wienermobile and the Goodyear Blimp. These are iconic ways to promote brands that everyone has come to recognize.

In terms of digital marketing campaigns, marketers must be sure the overall message that is advertised resonates with the consumer and the copy and design are both aligned.

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For all other types marketing strategies and campaigns, marketers need to find a way to differentiate themselves from the competition. This can be done in a variety of ways, but the key is to focus on unique features and how they can be applied to your brand, products, or services.

 

5. Measure It

Traditional billboards have come a long way from the original roadside sign with a static image and simple caption. Today, billboard displays have the opportunity to be interactive. For example, some contain QR codes that people can scan on their smartphones to take them to a specific webpage. Other billboards include cameras to collect data on those who turn and look at the advertisement.

Below is how Sephora incorporated a QR code into their billboard and was able to track conversions from it.

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In marketing, it’s vital to measure every activity you possibly can in order to determine what is successful and where you need to make any alterations to your campaign.

 

I hope these examples were helpful in showing how we can incorporate guerrilla marketing elements into our other marketing strategies. If you have any questions (or even just want to geek out with fellow marketing lovers), contact my team.

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True Grit: What it Takes to See Goals to the End

Grit, determination, tenacity and resolve. We throw these words around to encourage greatness and spark inspiration, but how many of us ever feel the true power of them? For that matter, how many of us understand the true power of them?

I recently found myself thinking about determination. I wondered, are some people born with a competitive edge so sharp that they have no option but to succeed? Or maybe true grit or determination is the result of years of refusing to accept failure.

Naturally, I jumped head first into research to quell my curiosity and find ways that I could apply what I learned to my life as a marketer. Here are the two most important things I learned:

Determination requires focus.

Stories of sports and determination are always so cliché, but the relevance can’t be glossed over. For example, Jerry Rice is widely considered one of the best football players of all-time. When coaches and teammates talk about him, one trait is always mentioned: focus. He continuously put in the work, staying late after practice to get in a few more runs. His legendary workouts put others to shame and he never paused for the “off season.” There was no off season in Rice’s world.

Of course, Jerry Rice had natural talent, but it was his dedication to growing that made him great. He focused on the skills needed by a wide receiver and perfected them through practice and an ability to adapt.

Rice’s story led me to my first revelation People are often concerned with being the best at everything, but that simply isn’t possible. Part of being determined and crushing goals is picking a focus and dedicating time, energy and resources to learning everything about that focus. Jerry Rice never needed to know how to throw a perfect spiral, so he didn’t waste his time on practicing that skill.

As a marketing professional, I don’t have to be an expert at every aspect of marketing. If I try to be, chances are I won’t truly be an expert of anything. I’ll just be kind of good at everything. This is why we work in teams. I can put all my energy into my strengths, knowing that my teammates will support me with their strengths.

Determination requires a strong mind.

You’ve heard the age-old phrase, “When the going gets tough, the tough get going.” This phrase is a nod to those who have mastered the power of their minds. These people have “grit,” or mental toughness.

Let’s stick with the sports analogies to explore what is possible with a well-conditioned, dedicated mind. An Ironman Triathlon is a long-distance race consisting of a 2.4-mile swim, 112-mile bike ride and a 26.22-mile marathon run. Participants spend months, if not years training for these grueling events.

In early 2016, Tristine Emery and her husband, Kevin Nicholson, set out to complete the Taupo Ironman together. The race went well until Emery rolled her foot 3 kilometers into the marathon. Rather than pull out of the competition, Emery made a conscious decision to keep going. Through extreme pain, the New Zealander was able to think rationally and come to the conclusion that if she removed her shoe, she wouldn’t be able to finish. Emery plans to complete more Ironman races in the future. In her words, “People who do Ironman are a bit crazy anyway.” Crazy? Maybe, but what Emery exhibited was not a mental disregard for her well-being. It was a mental fortitude that allowed her to block out the pain and walked 39 kilometers on a foot that was broken in two places.

Psychologists agree that a high level of mental toughness is one of the key factors to achieving greatness as opposed to just barely finishing a goal or not finishing at all. Grit (mental toughness) is not genetic. Yes, some people are born with natural tendencies to strive for their goals, but the brain is a muscle that needs to be exercised.

Visualization and meditation are two ways to increase the strength of your mind. These mental exercises are just as important as the hours spent in the gym or conducting market research. Both practices allow you to mentally prepare to push through barriers and work through problems in moments of extreme pain or intense stress.

YouTube is a great resource for finding guided meditations and visualizations that will strengthen your mind and help you realize your goals. Make sure to choose a video that speaks to you. The music, voice and pace all need to be pleasing to you, or the exercise will feel like a chore.

For me, the most exciting takeaway was that I have the power to accomplish anything I set my mind to. I know, I know, it sounds cliché, but no more cliché than the sports analogies on mental toughness, and hey, let’s face it, the proof is out there. Every day, people are choosing to be the best in their industry, to learn new skills and take risks that may not pay off the first time. You should, too.

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Color Does More Than Make Your Brand Look Pretty

Creating an effective brand is challenging. It’s exhausting. It’s daunting. And I love the process. A recognizable brand that packs a design punch is invaluable to businesses large and small. It has hundreds of moving parts that work together to represent a company’s personality, mission and purpose.

Color is just one of these hundreds of parts, but, in my humble opinion, it is one of the most important. Color isn’t about just looking good. Color increases brand recognition by up to 80%. Studies show that black and white images hold the viewer’s attention for less than two-thirds of a second, while color images hold the viewer’s attention for two seconds or more.

It’s a no-brainer that companies should use color in their branding, but while choosing a color palette is fun, it can also be frustrating. Color preference is subjective and research regarding color psychology can sometimes be watered down. But, with a little digging, I compiled the following theories about color that are widely held by professionals.

Red

Coca-Cola has cornered the red market with its iconic red and white logo. This intense color evokes strong emotions and is notoriously hard to use without sparking a negative response. Seeing the color red can make the viewer’s heart beat faster, a reaction often associated with danger and unease. But if your brand is bold and daring, red might be the right signature color.

Orange

Shades of orange create a sense of urgency and demonstrate confidence and friendliness. Can you guess what United States brand has gone so far as to trademark this bright color for use in advertising, lettering and signage? If you’ve ever taken a stroll through a Home Depot, you know. The home improvement goliath covers every inch of blank space in its signature orange hue.

Yellow

Yellow gets a bad rap for allegedly making babies cry, but this cheerful color can also portray optimism, movement and warmth. Brands that want to be inviting, but also want patrons to move quickly, turn to yellow. Fast food restaurants – think McDonald’s unmistakable golden arches –often use yellow to inspire people to keep moving.

Green

Green is this year’s hottest color. Pantone’s color of the year, Greenery, is a refreshing shade that is symbolic of new beginnings and a return to nature. Brands have long used shades of green to express peace and make viewers feel grounded. Whole Foods Market fittingly uses a dark, grounded hue of green to market its fresh, organic brand.

Blue

Blue is often used in branding because of its reputation as a non-invasive color that is associated with peace and calm. With numerous shades to choose from, blue is used in many widely different industries. Dark blue expresses professionalism and stability and is often used by banks and other financial institutions. Lighter shades of blue express freedom and creativity. The most inspiring use of blue has to be by Tiffany & Co., which has trademarked its iconic “robin’s egg” blue as Tiffany Blue. That’s dedication to a color.

Purple

Deep, rich shades of purple have been associated with royalty for centuries. As a result, the color is often used by sophisticated, luxury brands. You may not think of sophistication when you think of chocolate, but Cadbury is known for its luxurious chocolate and its deep purple logo.

Are you ready to build a color palette that will make your brand pop? If you need a little nudge in the right direction, contact my team for a consultation.

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How Marketing Campaigns are a lot like Fly Fishing

It’s time for some straight talk. Marketing is a balance of art and science. What works well for the pet store on Main Street is not going to work for a national financial firm. That’s what makes it so frustrating. There is no one magic bullet that is guaranteed to work every time. Finding what works for a given business takes time, patience and finesse. If you’ve ever awakened at the crack of dawn to don waders and stand in the perfect silence of your favorite fishing spot, you recognize the importance of these elements.

Let’s take a look at how marketing campaigns are surprisingly similar to the art of fly fishing. Master these elements of marketing and you will be reeling in the big fish.

 

  1. Do your research.

Where are the fish? Where do they spend their time? This is similar to attracting people for marketing campaigns because it is essential to know where they spend the majority of their time (online, social media, etc.) so you can correctly target them on certain platforms.

Now is the time to learn how to read and understand the analytics provided by Google Analytics and your social media channels. Each of these tools will help you understand your audience by learning their interests, online habits and where they’re located.

 

  1. Use the right bait.

In fishing, the fly is used as the bait. In our analogy, the proper “bait” for a marketing campaign depends on the target audience and what they find interesting, helpful, and relevant (ex. white papers, case studies, infographics, guides). There needs to be a great initial level of interest before a customer becomes a lead (and before a fish is caught).

 

  1. Proper equipment is necessary.

You would never hit the river without a rod and a line. Likewise, certain tools and automated platforms aid in the marketing campaign process and allow for more insight into which tactics are performing well.

Using all the tools in your arsenal is a surefire way to increase the success of your campaign. You don’t have to break the bank or learn new systems to make an impact. Use the tools you already have at your disposal: email newsletters, social media platforms and Google Analytics.

 

  1. Come prepared.

When you go fly fishing, you plan out the trip and make sure to take all of the necessary supplies. When you run a marketing campaign, you set up workflows and prepare prospects to be nurtured through the sales funnel.

 

  1. Timing is important.

Certain times of the year and day present ideal fly fishing conditions. The same goes for marketing campaigns. Timing affects the success of the marketing tactics depending on the offer.

 

  1. Special techniques are required.

Fly fishing requires skills that are not necessary for regular fishing. Marketers increase their knowledge and success rate the longer they work in the field. Some marketing campaigns require extra efforts on different mediums such as digital or print. These skills are necessary in order for them to be successful.

 

  1. Patience is a virtue.

People hardly catch a fish on the first cast. The whole point of a marketing campaign is to warm up prospects as they learn more about a business and its services, build trust with the company, eventually “bite” and become a customer.

 

  1. Don’t be afraid to ask for help or change your method.

Unsure of which bait works best? Which locations have the best fishing conditions? Just ask. Unless someone is guarding a secret fish gold mine, they will be happy to talk shop with you. The same goes with marketing. Marketers learn and grow with their peers and influencers. Those who are willing to share tips and advice share a common goal of succeeding, not just as individuals, but as an industry.

 

So, who’s ready to catch the big one? With the right tools and information on your side, you can tackle marketing campaigns with confidence. Remember that even the best laid plans take time, and give yourself room to be flexible. There are plenty of fish just waiting for you.

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The Duct Tape Solution: Your Best Friend or Worst Enemy?

Duct Tape, the silver metallic adhesive tape used in WW II to seal ammunition cases on the fly, is used worldwide as a temporary solution to a problem, and we’ve all needed it at some point to patch a leak in plumbing or tape a broken window.

 

Many people in business have similar “Band-Aid solutions” that work well at first, but when what I call the “Duct Tape solution” becomes the permanent fix, that’s where businesses run into trouble.

 

Business of all sizes often find themselves in a Catch-22 situation where they need the equipment and tools to attract clients but don’t yet have the funding in place, so they’ll employ the Duct Tape Solution to get through a tough patch. For example, they’ll use free trials to expensive software and not renew when they run out, or maybe in the rush to check off the lists, they’ll cold call without much strategy, or create slapdash content just to launch a website.

 

Established companies in a fast-growth pattern will also rip off a hunk of metaphorical duct tape to get through a crunch as well, such as updating only the prominent sections of their websites when they need a complete redesign, buying a contact list instead of organically growing one, or selling more than the company can actually provide.

 

We’ve all been in situations where we’ve needed to provide a creative solution to solve for an immediate problem or throw an idea together at the last minute when under the gun. However, none of this is sustainable.

 

Interim solutions that solve for an internal “fake it ‘til you make it” strategy will soon become an external indicator to your customers that something is not working if you don’t consciously take care to go back and take corrective action. Eventually the duct tape is going to loosen, and everyone is going to see the cracks!

 

The important thing as a business leader is to do what you need to do in order to keep things running effectively and provide stretch goals for your organization, but always remember to go back to where you placed the duct tape and implement a permanent solution. It all comes back to setting time-focused goals. Without them, you are entering a dangerous arrangement of viability and sustainability all wrapped up in the proverbial house of cards—a dangerous tight rope to walk!

 

Now that the website is launched? Implement a plan to update with quality content every month.

 

You got through with the first round of cold calls? Now, come up a 5-point proposal to achieve a specific outcome beyond the first opening sentences.

 

Bottom line: Keep The Duct Tape Solution for emergencies and never stop improving.

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Time To Be Heard

Over the past few months, TV, radio and social media have been littered with controversial topics and charged discussions. Though such controversy isn’t exactly uncommon, a contentious speech, discussion or argument, when publicized on social media, has the potential to quickly make a profound impact. It hasn’t always been the case that politicians and citizens alike are able to voice their opinion quickly and easily on the World Wide Web.

Let’s take a look at how social media helped controversy spread recently. Last week, online discussion surrounded Victoria’s Secret Fashion show when an online debate started about plus-sized models (and whether they should be called “plus-size” at all). The conversation grew from a few tweets into a dominating online discussion, and the idea of changing “plus-sized models” to “curve models” gained enormous popularity and support. The conversation was picked up by media outlets the next day, resulting in segments on national news programs and creating headlines around the country.

It’s interesting to consider what would have happened in this situation without social media. Social media allowed the Victoria Secret controversy to reach across the United States and world, prompting global conversation.

What’s the takeaway here? Social media is an incredibly powerful tool, both for starting conversations and for listening to them. As your brand starts to build fans and followers online, it’s important to know who your audience is, what they respond to, and what could cause controversy.

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Facebook Updates

Facebook is continually making adjustments, and things will be forever changing, but I wanted to share with you some of the recent updates I find exciting. So what are the changes, you ask?

  1. Instagram Ads
  2. A Fundraising Tool

Let’s start with the Instagram Ads. As most of you know, Instagram is a visual platform that has completely captured the millennial generation. Everyone has heard the phrase “an image is worth a thousand words,” and truly this app makes that statement hold more value than ever.

From fashion to travel to food, this platform has really taken off and will continue to grow in 2016. With that said, Facebook is getting in the game at the perfect time. The recent launch of Instagram Ads on Facebook allows business pages to connect their Instagram accounts directly to the platform.

What does that mean exactly?! It means that when creating an ad driving people to your website, you can now have the option to also have that ad shown on Instagram. The ads will feature the same call-to-action: Shop Now, Donate, etc. Plus, when linking accounts, the Instagram ad will show your Instagrams account (not your Facebook image/account) so people can click on your Instagram handle or icon and go directly to your business’s account which will hopefully result in more followers. Pretty neat, right?!

Landscape/Square Formating:

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*Images via Facebook

One of Facebook’s newest features to roll out is the Fundraising Tool. As this is the season of bell ringing, think goodwill outside of your grocery stores, being asked to donate to charities is a hot topic at the moment. This tool has rolled out just in-time for “giving” season and allows charitable and nonprofit organizations the ability to visibly create a donation campaign that tracks the amount donated towards the goal and the number of people who have donated. The direct link to ROI, or “return on investment,” will hopefully ensure that organizations use this tool effectively to help with special projects.

You may have seen a “Donate” button before, as it’s been around for quite some time, but these new additions and features will now make the process more straightforward and allow you to donate with only a few clicks. After clicking “Donate,” you will be taken to a single form fill out that allows you to donate via paypal, debit or credit card.

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You’ll be seeing a lot more of both of these tools in the near future. Whether your business will adapt them into their marketing plan, well, that’s up to you.

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Take Your LinkedIn Profile To The Next Level

Let’s face it, updating your LinkedIn profile sounds about as fun as going to the dentist. But once you’ve taken the plunge and invested in your online persona, LinkedIn can prove to be a natural resource for industry best practices, trending updates and of course, connecting with likeminded business professionals.

Take a look at these steps if you don’t already have a LinkedIn (LI) profile, or are interested in what will take your profile to the next level.

Step 1: Create a LinkedIn profile

It’s a simple step, but daunting nonetheless. Go to LinkedIn.com and follow their simple new member instructions.

I applaud you in taking the plunge to create a profile, but that’s the easy part. It’s what you do with your LI profile that’s important.

First question to ask yourself is, “how do I want others to view me?”

I’m sure we all fall under the same umbrella of wanting others to think and see that we’re accomplished and have something great and unique to offer. After all, would you be interested in profile that only listed where they currently are, their job and a photo? Probably not.

Things to make sure your profile has:
Current and previous employers all linked to the organization if they have a company LI page
Your current title
Educational and vocational achievements
A professional headshot of yourself (There are some interesting profile pictures out there, make sure you’re not one of them!)
A background photo (This is a newer feature of LI but it allows you to add a little personality to the page. Don’t go to crazy, but something that subtly tells us a little bit about you.)
Add a summary about yourself using keywords (I have a blog about best practices for LI summaries coming out soon. Check back if you would like a little extra advice.)
Skills and Endorsements – Add skills you know you have. Once they’re on your profile people can endorse you for those exact skills or others if they feel inclined.

So, if you’ve done all of the above, your profile has the professional touch. The next few steps are what’s going to take it from good to great! These take a little work, but what you need to do is: have colleagues endorse you, start following companies and influencers and join a few groups.

On LinkedIn, you’re able to ask colleagues to endorse some of your skills. Ask a previous boss or fellow colleague for a professional review. These reviews will show up under their respective jobs, and in “Reviews” section that will populate on your page once you start receiving them. With these two steps alone you went from saying, “I’m great,” to others actually vouching for you.

Groups are a little different. Groups are related to specific industry topics, and are a place for processional discussion. “Social Media News” is an example of a LinkedIn group. That group would be populated with fellow peers that are also interested in the topic and want to learn more. You can post articles, ask questions and engage with others. Note: any group you join or company/influencer you follow will show up on your LI profile.

The last step is to start following and interacting with companies or individuals you’re interested in or are key to your industry. The information they publish will then show on your newsfeed so you can stay aware of what’s happening on a daily or weekly basis.

Don’t feel the need to have to follow and join as many groups as possible right away – feel it out! Start by following a few a week and maybe joining one group until you really know what it’s about. The important thing is that you start and are willing to learn.

Good luck! Check back for more LI blogs and how-to’s in the upcoming months.

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All Day Breakfast: An Example in Listening to Your Target Market

On October 6, 2015, after years of injustice for those who are not ‘morning people’ and can’t summon the energy to get out of bed before 10:30 a.m. to hit the nearby drive-thru, McDonald’s started serving its version of All-Day Breakfast.

Once the inevitable malaise of the McGriddle not being available passes, we will have a better understanding of just how successful the All-Day Breakfast campaign has been for McDonald’s.

A giant in the fast food industry, McDonald’s has been suffering from an array of what can be best described as identity problems as they tried to look toward the present and future and the fact that they’re losing younger customers who see them as more of a last resort option and not a destination.

Listening to your customers is crucial, and never before than in the age of social media have customers provided so readily almost instant feedback for you to use to improve your position. Social media platforms provide the perfect arena for you to engage with your customers on a meaningful level.

The move to All-Day Breakfast wasn’t a sudden development for the brand, and the collaboration between management and marketing teams in launching the campaign has been quite strong. They went back as far as 2006 to uncover social posts of customers who were blatantly telling McDonald’s exactly what they wanted: All-Day Breakfast.

And McDonald’s listened, creating GIFs and other social elements to let those customers know their voice was being heard. The impact of the social element on this campaign is even evident in the corresponding television commercials, as McDonald’s has taken to showing the Tweets and Facebook posts of customers along with their branded response to promote their new All-Day Breakfast offerings.

It really is a savvy attempt by a globally recognized brand to embrace the crowd-sourcing mentality that social media provides. So many social posts have been written over the years by customers disappointed they were not able to buy breakfast after the old 10:30 cutoff that McDonald’s actually decided to change the game in hopes of bolstering sales.

The move is bold for a variety of reasons, at its impact could trickle down to other similar fast food chains like Burger King and Carl’s Jr. who, like McDonald’s, have a cutoff time between their breakfast and all-day menus. In addition, Taco Bell, who earlier this year jumped into the fast food breakfast game for the first time, might even be compelled to extend the availability of its breakfast offerings, or get out of the breakfast game all together–

If you listen to what your customers say, they will tell you what they want.

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A Lesson in Audience Segmentation, with the help of Mean Girls

In the film Mean Girls, lead character Cady comes upon her first day at a new high school with aplomb but soon runs into a defining dilemma at lunch: who does she sit with?

Her decision is made easy for her in a couple of ways. First, she’s invited to join a table. And second, it just so happens to be the table for a new student seeking acceptance.

This decision of who to sit with at lunch is of such paramount importance because it not only will define Cady’s identity to everyone else, but subconsciously it requires her to be honest with how she sees herself. Does she fit in with the jocks, the nerds, the cheerleaders or any of the other groups who have systemically divided themselves?

Now, imagine each table as its own distinct target audience, for advertising purposes.

If you think back to your own time in school, how did you determine whom you sat with during lunch? If things were as segmented as they were at North Shore High School (the fictional school from the film) or were things a little less black and white and more grey at your school?

Whatever your personal experience, if you reflect on the way groups naturally divide, you can begin to explore the vast similarities and differences in self-identity. Then, use that as a basis for building target audiences for your company’s digital advertising strategy. In digital, it’s almost always best to view your targets in shades of grey rather than black & white.

Of course, your ideal audience(s) will depend almost entirely upon what your goals are. For Cady, immediate acceptance was at the top of the list. For your company’s digital presence, you may want to be accepted by the masses, but it’s also important to get the best bang for your buck.

Imagine Cady is a potential customer at your business. She’s standing in the center of the lunchroom trying to figure out where to sit. As a brand, you could leave the decision up to chance, or you can boost your odds of conversion by simply offering an invitation. And all it took to help her decide to sit with “The Plastics” that first day was an invitation.

Your digital advertising campaigns are the invitation. Invite your audience to join in the conversation throughout your media strategy—the easiest way to extend your invitation, social media my friends!

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